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OUR RETURN POLICY
Please allow up to three weeks for us to receive and process your return. You will receive an email notification upon the completion of return processing.
We want you to be entirely satisfied with your JordanJeanJacques.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice.
TIMING FOR A RETURN
To receive your refund to your original method of payment, your online return must be initiated within 30 days of the order shipment date.
Within 30 Days
Gifts You Received
RECEIVING YOUR REFUND
Please allow up to three weeks for us to receive and process your return. You will receive an email once your return is processed. Please allow up to an additional 5 business days for the credit to post to your account. We will credit your original form of payment unless otherwise specified.
If you need further assistance, please email us at CustomerAssistance@JordanJeanJacques.com